Urology Partners of Western Kentucky (Dr. James Fellows) offers secure viewing and communication as a service to our patients who wish to view parts of their records and communicate with our staff. Patient portal is provided in partnership with Connect2Us on HIPAA complaint VPN with high-level encryption that exceeds the HIPAA standards. While we believe the IT infrastructure and data are safe and secure, it does not guarantee unforeseen adverse events cannot occur. All new and established patients have signed HIPAA agreement forms and have been given a copy of our HIPAA policy. If you do not recall having signed HIPAA agreement form or need to reacquaint with our HIPAA policy, a copy can be provided to you for review. Secure messaging can be a valuable communications tool, but has certain risks.

While we attempt to ensure that communication through the patient portal is secure, keeping it secure also depends on your diligence. Only you can make sure that your patient portal username and password is secure. If you think someone has learned your patient portal password, you should promptly go to the patient portal and change it. If you forget your password please use the “forgot password” option on the portal. We understand the importance of privacy in regards to your health information and will continue to strive to make all information as confidential as possible. We will never sell or give away any private information, including your email addresses.